We successfully ship and receive Antiques, Collectibles and Clocks every day and if you follow the packing instructions outlined here, your clock should arrive at our shop safely.

When packing your clock you should choose a strong, sturdy box, preferably one that has not been previously used.

When packing your clock, use (2) separate boxes; The first box should be slightly larger than the clock itself and likewise the outer box a bit larger than the inner box.
Important: Use plenty of bubble wrap to ensure there is a sufficient 'cushion' surrounding the clock itself and also in between the two boxes. Wrap items such as the Pendulum separately and include them with your clock. Do NOT include any clock keys when shipping your clock as we have 'master keys' available for most clock movements.

Be certain to include all necessary contact information including (please print) your name, address, phone number (day and evening) and e-mail address. If you use a local Pack & Ship service to pack your clock do not assume that they will automatically include your contact information for you. Place this information in with your clock and also on both boxes.

Along with your contact information include a brief description (if possible) of any known problems with your clock. If you require any additional services such as Case Restoration and/or a key for your clock or any other items, be certain to write that in your note.

When shipping be certain to place an appropriate insurance value on your clock. Once we receive your clock, we will examine it right away and contact you with a final estimate of repair. We will not begin any repairs until we receive your authorization.

You may contact us ahead of time with a brief description of your clock and any additional services of interest to you, and based on that information we will be happy to quote you a repair estimate for the services you require.